INTERNATIONAL SHIPPING INFORMATION FOR CUSTOMERS - NEW BREXIT UPDATE

Pour les livraisons à l'étranger (hors Europe), des frais de douane, des taxes de toutes sortes peuvent être demandées, qui n'apparaissent pas dans le prix total. Seule la douane de votre pays peux vous informer du montant de ces frais.

 

International Buyers (except Europe) – Please Note: 

Import duties, customs taxes, customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

 Please check with your country's customs office to determine what these additional costs will be prior to buying.

We ship internationally using Chronopost, colissimo international or laposte.

You have 7 days to return your product and 14 days to exchange it, shipping fees will be at your charge please see below :

https://www.brothersandsisters.biz/pages/return-policy

 UK BUYERS - WE ARE SHIPPING TO THE UK AGAIN

As per the new UK regulations regarding taxes, all buisiness selling to UK customers have to charge VAT.

If the total value of a consignment is under £135 only VAT will apply (charged at checkout).

If the total value of a consignment is over £135 then normal VAT and customs rules apply, meaning that import VAT and customs duty (where applicable) are due at the border and UK VAT is not chargeable at the point of sale. Customs declarations are required under the new rules and border checks will take place.

We deliver the parcel under the DAP incoterm.

Under DAP delivery terms, the seller is not responsible for any customs-related costs, tariffs, taxes, fees, or duties that may apply.

The buyer is therefore responsible for all risks involved with processing the import customs clearance and all applicable duties and taxes upon the shipment's arrival at destination.